Privacy Policy

We collect the following types of information about you:

Information you provide us directly:
We ask for certain information, such as user name, real name, and email address when you register for an account. We may also collect information you provide in content you post to our site. We use this information to operate, maintain, and provide to you the features and functionality of our service. Your user name and, if you choose to disclose it, your real name will be publicly visible.

Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our website through a third-party connection or log-in, for example through Facebook Connect, by ‘following,’ ‘liking,’ etc., that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our services.

Analytics information:
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for our site. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our site. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies information:
When you visit our service, we may send one or more cookies, that is, a small text file containing a string of alphanumeric characters, to your computer that uniquely identifies your browser and lets you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use our site (e.g., the pages you view, the links you click and other actions you take), and allow us to track your usage of our service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.

Log file information:
Log file information is automatically reported by your browser or mobile device each time you access our service. When you use our service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (IP) address, browser type, referring and/or exit pages and URLs, number of clicks and how you interact with links on the site, domain names, landing pages, pages viewed, and other such information.

Device identifiers:
When you access our site by or through a mobile device (including, but not limited to, smartphones and tablets), we may access, collect, monitor and/or remotely store one or more device identifiers, such as a universally unique identifier (UUID). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by our site. A device identifier may convey information to us about how you browse and use our site. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation.

Location data:
When you access our site by or through a mobile device, we may access, collect, monitor and/or remotely store location data, which may include GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use our site.

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, announcements, etc. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you website-related emails (e.g., account verification, changes/updates to the site’s features, technical and security notices). You may not opt out of service-related emails.

Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site, (b) provide custom, personalized content and information, (c) provide and monitor the effectiveness of our service, (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, (e) diagnose and fix technology problems, and (f) help you efficiently access your information after you sign in.

Sharing of your information:

We will not rent or sell your information to third parties without your consent, except as noted below:
Who can see user content: Any user content that you voluntarily disclose for posting to the site becomes available to the public. Once posted on AYAonline, user content may not be removable from public view, as copies may remain viewable in cached and archived pages of our site, on other sites that have republished us, or if other users have copied or saved that information. If you do not wish your user content to be available to the public, please don’t post it on AYAonline. Your user name and, if you choose to disclose it, your real name will be published. Once published, your username and/or real name may not be able to be removed.
Who can see your IP address: If you post user content on our site while not logged in, your IP address will be published with your user content in order to attribute your contribution to the site. A selection of users with administrative powers on AYAonline have the ability to review IP addresses of users to reduce abusive behavior. Any third-party service embedded on AYAonline, such as video providers and social networks, will also have access to your IP address.
Who can see your email address: If you enter an email address, you will enable communication from us and other ssers. If you reply to users or participate in group activities such as meetups, your email address will be shared with these users. In addition, some email addresses are forwarded to a group of administrators and moderators, who will use your email address to reply to the email.

Instances where we are required to share your information:
AYAonline will disclose your information when required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement, (b) to enforce our terms of use or to protect the security, quality or integrity of our service, and/or (c) to exercise or protect the rights, property, or personal safety of AYAonline, our users, and/or others.

How we store and protect your information:

Storage and processing:
Your information collected through our site will be stored and processed in Austria and Germany. AYAonline may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

Keeping your information safe:
We care about the security of your information, and use commercially reasonable safeguards to preserve the integrity and security of all information collected through our site. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your email communications from AYAonline, at all times. However, AYAonline cannot ensure or warrant the security of any information you transmit to our site or guarantee that information on our site may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to your account, such as social networks. AYA is not responsible for the functionality or security measures of any third party.

Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, AYAonline will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your choices about your information

You control your account information and settings: You may update your account information and email communication preferences at any time by logging in to your account and changing your profile settings. You can also stop receiving all but service-related email communications from us by modifying your preferences.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of service-related communications (e.g., account verification, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at

Opting out of collection of your information for tracking:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents us from tracking your browser’s activities in relation to our site. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at

How long we keep your private profile information:
Following termination of your user account, AYAonline may retain your private profile information for up to 60 days. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.

Children’s privacy

AYAonline does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as users. Our service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at

Links to other websites and services

We are not responsible for the practices employed by websites or services linked to or from our site, including the information or content contained therein. Please remember that our privacy policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control any third parties that you authorize to access your user content. If you are using a third-party website or service (like Facebook) and you allow such a third party access to you user content, you do so at your own risk. This privacy policy does not apply to information we collect by other means (including offline) or from other sources other than through our site.